
Using spatial insight to improve homes and neighbourhoods

- Company: Cadcorp
- Client: WDH
- Year: 2014
- Region: England
- Product: Cadcorp SIS WebMap, Cadcorp SIS Desktop
- Community engagement
- Geographical information systems (GIS) and mapping
- Environmental and sustainability services
Introduction
Challenges
With a target of 12,000 homes meeting EPC Band C by 2030, improving fire safety in all buildings and ensuring 100% of boilers and electrical systems are serviced annually is a vast undertaking.
Solutions
WDH is proactively managing its properties and estates to ensure it provides safe and decent homes. It tracks the number of repairs, disrepair claims, EPC ratings, and types of insulation. Integrating this data with spatial data in an easy-to-navigate map gives the Repairs Team a more informed understanding of housing estates. As SIS WebMap links directly to the organisation’s asset management system, information on a property includes the full inspection schedule and repair inventory, enabling them to resolve issues promptly.
Results
- completed 102,414 general repairs
- fixed 5,606 emergency repairs
- fixed 95.1% of repairs on the first visit
- took an average of 8.6 days to complete repairs
The future WDH public-facing web map will share relevant information for both existing and potential tenants and will allow members of the public to report incidents online.
"Cadcorp SIS WebMap is our first point of reference. It showcases important data for analysis to support our goal of improving the quality of our homes and neighbourhoods."
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