Skip to main content

Introduction

Wakefield and District Housing (WDH) is West Yorkshire’s biggest social housing provider. It manages over 32,000 homes across the Wakefield district and beyond. WDH’s vision is to create confident communities and is committed to being a responsible and sustainable social housing provider.

Challenges

An integral part of Wakefield and District Housing’s (WDH) ‘Vision to 2035’ is a £146 million investment in making its homes more energy efficient, ensuring housing stock exceeds safety and compliance standards, and that estates are more attractive and safer places to live.

With a target of 12,000 homes meeting EPC Band C by 2030, improving fire safety in all buildings and ensuring 100% of boilers and electrical systems are serviced annually is a vast undertaking.

Solutions

For WDH, investment is based on a whole dwelling, whole street and whole estate approach. Using Cadcorp SIS WebMap, they have created multiple interactive maps, informing teams across the organisation of the location of assets, ownership, and development projects. All WDH business data is displayed on detailed and up-to-date Ordnance Survey® digital maps.

WDH is proactively managing its properties and estates to ensure it provides safe and decent homes. It tracks the number of repairs, disrepair claims, EPC ratings, and types of insulation. Integrating this data with spatial data in an easy-to-navigate map gives the Repairs Team a more informed understanding of housing estates. As SIS WebMap links directly to the organisation’s asset management system, information on a property includes the full inspection schedule and repair inventory, enabling them to resolve issues promptly.

Results

Over the last year, WDH has:

- completed 102,414 general repairs
- fixed 5,606 emergency repairs
- fixed 95.1% of repairs on the first visit
- took an average of 8.6 days to complete repairs

The future WDH public-facing web map will share relevant information for both existing and potential tenants and will allow members of the public to report incidents online.

"Cadcorp SIS WebMap is our first point of reference. It showcases important data for analysis to support our goal of improving the quality of our homes and neighbourhoods."

Jessica Rieck
GIS Analyst, WDH

More case studies from Cadcorp

England
Company Logo - Cadcorp
Cadcorp

Beyond property to a deeper understanding of customer and neighbourhood

Geographical information systems (GIS) and mapping Plan-making, planning application and data management systems Organisational digital transformation
England
Company Logo - Cadcorp
Cadcorp

Setting out weed control tender made easier with geospatial data analysis

Community engagement Geographical information systems (GIS) and mapping Environmental and sustainability services

An innovation-led social enterprise

The directory is brought to you by the Digital Task Force for Planning, a not-for-profit organisation. Our ambition is to promote digital integration and advancement in Spatial Planning to tackle the grand challenges in the 21st Century.
Brought to you by:
Seed funded by: