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The directory is brought to you by the Digital Task Force for Planning, a not-for-profit organisation. Our ambition is to promote digital integration and advancement in Spatial Planning to tackle the grand challenges in the 21st Century.
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Your questions answered

How can I submit my company for listing in the Directory?

Qualified providers can submit their business information by registering an account and undergoing the validation process for listings in the Digital Planning Directory. The validation process is carried out by the Digital Task Force for Planning and involves the following three steps:

Step 1 – Initial Review: Our team conducts an initial review to ensure that the business meets the listing criteria. After a business registers an account, they will be asked to submit a short summary (max 200 words) to introduce their services, along with supporting information, which will not be shown publicly.

Required Information:

  • Company registered name
  • Company registration number
  • Company registered address
  • Year of registration
  • Company website

(or the equivalent for other registered legal entities such as LLPs.)

Once complete, please click ‘Send for review’. These registration details will be sent to the Task Force for verification through official sources, such as Companies House for UK companies and other entities, and government databases for companies in other countries. If deemed necessary, the Task Force will require supplementary legal certificates from the company to verify the information. These documents may include a certificate of incorporation, proof of address, and other relevant business and project information.

 

Step 2 – Full Account Setup: Approved providers can enter the company subscription payment details and then access the full provider public profile and case study setup pages.

Step 2.1 – Company subscription: Approved providers are required to provide card payment details at this step.

Providers eligible for the initial 1-year free listing period in 2025 will be charged for the first time either on 15 January 2026 or on the first anniversary of their subscription date. Subsequent charges will occur annually on the same date.

All other providers will be charged immediately upon subscription, with subsequent charges occurring annually on the same date.

Step 2.2 – Provider public profile input: Providers can then access the full provider public profile to add detailed company information.

Information can be saved as a draft by clicking ‘Save changes’ during the input stage and will not be visible to the Task Force. Once the entire public profile is completed, please click ‘Send for review’ at the top of the public profile section to submit it to the Task Force for formal review. During the review process, a status icon will display ‘In Review’ to indicate the progress. Once the review is approved, it will show as ‘Complete’.

If you wish to revise your public profile information, you will need to submit the revised details for review again, which will trigger the ‘In Review’ process once more. Please ensure you submit for review only when you are satisfied with all the information to avoid unnecessary delays for both you and the Task Force administration.

Step 2.3 – Provider case study input (optional): Provider case study input: Providers have access to a case study template that includes key project information for each case study.

To ensure fairness, each company can display up to three case studies on its public profile by selecting the checkbox next to the case study name. However, you can create as many case studies as you like in your company dashboard and select different ones to display based on your needs.

Each case study follows a similar ‘Send for review’ process as the company public profile information.

 

Step 3 – Full Content and Compliance Check:

  • Content Check: Once the provider’s public profile and case studies are submitted for review, the Task Force will assess their relevance and appropriateness.
  • Compliance Check: The Task Force ensures that the listing complies with the Directory’s Terms and Conditions.
  • Technical Validation: All provided links (websites, etc.) are checked by the Task Force to ensure they are functional and lead to the correct destinations.

Once all checks are completed satisfactorily, the listing is approved and will be published in the Directory. Once all checks are completed satisfactorily, the listing is approved and published in the Directory. The listing status will be shown as ‘Profile is live’ at the top of the Provider Dashboard.

Our Validation Process helps maintain the quality of the Directory. If you have any further questions about the validation process, please feel free to Contact Us.

Can I register my company on the directory multiple times for different products?

No. The Digital Planning Directory is set up to receive one registration per company. You can reflect your various products under one company name.

Can one service provider be listed in multiple categories?

Yes, each company can select up to five of the most relevant service area categories. Please ensure that only the most appropriate categories are chosen to avoid delays in approval.

What information is included in my company public profile?

Your company’s public profile will include essential information such as the company name, logo, services offered, company description, location, and website link, as well as contact information. Additionally, it may include optional information such as products, industry recognition, videos or images, pricing information, case studies and testimonials.

Permission should be obtained from the relevant parties, whether they are organisations or individuals, before being included in case studies or testimonials.

Based on the Task Force’s comprehensive User Experience (UX) research, tips will be provided on how to write introductions and case studies to effectively communicate with Directory users.

What information is included in our case studies and how are they displayed?

The case studies template includes key information of the project, an overview of the project, the challenges faced, the solutions provided, and the results achieved. You may include any relevant metrics or client testimonials. This information helps illustrate your expertise and the impact of your work.

To ensure fairness, each company can display up to three case studies on your public profile. However, you can create as many case studies as you like in your company dashboard and select different ones to be displayed based on your needs.

Case studies should not include personal data unless approval is obtained from the relevant parties.

There is a dedicated case study page in the Directory that collects all case studies. The Task Force will regularly promote a cluster of themed case studies through our social media channels to highlight best practices in the sector.

Does our submission need to include all information (video, case studies, etc.) in our profiles, or can it be submitted at a later date?

You are only required to submit the mandatory information listed in the Directory for your listing. Optional information, such as videos, case studies, and testimonials, does not need to be included in your initial submission but can be added at a later date if desired. Please note that any updates will require reapproval.

How often can we update our entry?

Once your company is fully registered (i.e., has completed all three validation steps), you can update your entry as often as needed. We encourage you to keep your information current, especially if there are changes to your services, contact details, or case studies.

Company profiles and case studies can be updated directly through your company account. Once you are satisfied with your updates and have saved all changes, please click ‘Send for review’. The information will then be submitted for review by the Task Force. Upon approval, your public profile on the Directory will be automatically updated.

What if we change our contact person details, such as email?

If your contact person details change, please notify us as soon as possible. You can update this information through your account settings or by Contacting Us for assistance.

What if we change our company name?

If your company name changes, please inform us immediately so we can update your listing accordingly. You can submit the new name through your account settings or Contact Us.

What if we join or are bought by another company?

If your company is acquired or merges with another company, please Contact Us. We can assist you in updating your listing to reflect the new company structure and ensure continuity in your Directory presence.

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