
Hello University of British Columbia

- Company: Hello Lamp Post
- Client: University of British Columbia
- Year: 2019
- Region: Global
- Community engagement
- Artificial intelligence (AI) and software solutions
Introduction
Challenges
- Encourage interaction with parking meters to provide valuable real-time information and support
- Decrease the need for direct staff intervention by offering instant answers to parking queries
Solutions
Results
- Visitors and students have found parking easier and more intuitive, improving overall satisfaction
- Fostered greater community interaction and feedback on parking services
Hello Lamp Post has helped us to improve the service we deliver and make efficiencies so our staff aren’t answering the same questions day in and day out.
More case studies from Hello Lamp Post

