
Advanced technology optimising processes at Wiltshire Council

- Company: Objective
- Client: Wiltshire Council
- Year: 2008
- Region: England
- Product: Objective Keyplan
- Community engagement
- Artificial intelligence (AI) and software solutions
- Plan-making, planning application and data management systems
Introduction
Objective Keyplan plays a pivotal role, offering efficient document production and accessibility, enhancing stakeholder involvement in digital formats. By utilising Objective Keyplan, Wiltshire Council significantly reduced processing time, saving approximately nine months during their Regulation Nineteen consultation. This streamlined approach not only benefits internal operations but also enhances the user experience, making consultations more straightforward and efficient.
Challenges
– Staffing resources
– Offline representations
– Accessible documents
– Redaction
– Summarising
– Reporting
– Reg 22 documents
Solutions
– In-built redaction
– Summary screens that can be exported back into the collaborative authoring feature in Keyplan
– All in one system, eliminating the need to take responses offline to summarise
– Report builder to help with complex documents such as Reg 22
– Instantly publish accessible documents with a click of a button
– Keyword and subject tagging to feedback into analysis
Results
“We had over 10,000 representations for Reg 19 which we were able to process within a third of the time (compared to Reg 18) by using Objective Keyplan. We saved approximately 9 months!”
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