Global

Granicus

Discover how Granicus revolutionises public sector engagement. Enhance customer experiences, foster community involvement, and streamline operations. Join us in transforming government interactions with cutting-edge technology and data insights. Build meaningful connections and drive impactful outcomes. Start your journey with Granicus today!

Visit website

Company:

Founded: 1999
07984330629
7 Harp Lane, London, EC3R 6DP
tracy.ryan@granicus.com

Service areas:

Community engagement
Artificial intelligence (AI) and software solutions
Plan-making, planning application and data management systems
Organisational digital transformation

Introduction

Granicus is the global leader in customer engagement and experience technology and services for the public sector providing civic leaders with a comprehensive digital technology platform capable of serving their whole community. Now powering more than 30 billion digital interactions globally each year and connecting more than 500,000 government and industry professionals with greater than 350 million opt-in subscribers, Granicus is proud to serve as a critical strategic partner to governments as they work to deliver seamless and equitable community-wide experiences. With comprehensive cloud-based solutions for communications, website design, CRM, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and constituents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions and communicating critical information, Granicus brings governments closer to the people they serve — driving meaningful change for communities around the globe.

Our products

govDelivery

Transparency and communication are crucial for public sector organisations. Build awareness and keep your community connected with our integrated email marketing solution. Easily engage with users at scale and accelerate audience growth.

EngagementHQ

Make informed decisions with EngagementHQ by unlocking community input at scale. Understand beliefs, emotions, and sentiments to drive change. Use it for community engagement, citizen involvement, planning consultations, online safe spaces, tenant engagement, budgeting, and data-driven strategy. Transform your approach with insights that matter.

govService

Meet community and staff expectations while saving costs with govService. Go fully digital with modernised customer experiences and connected portals. Streamline workflows, improve services, and reduce costs from direct customer service contact. Achieve efficient and effective digital services with govService.

Case studies

England

Granicus

City of Doncaster

Community engagement Artificial intelligence (AI) and software solutions Organisational digital transformation

England

Granicus

Health and Safety Executive (HSE)

Environmental and sustainability services Artificial intelligence (AI) and software solutions Organisational digital transformation

England

Granicus

How Barking and Dagenham improved Resident Engagement

Community engagement Artificial intelligence (AI) and software solutions Organisational digital transformation

Testimonials

“[govDelivery] was amazing compared to social media because we were able to help people find specific information and we knew people were finding it. We knew people were interested through analytics and keeping related pages up to date.”

Nick Fromont

Digital Communications Business Partner, City of Doncaster Council

"Being able to see data in the back end and do thematic analysis there is much more user friendly than doing it manually. Being able to store and analyse electronic as well as hard copy responses all in one system is helpful."

Julia Stackhouse

Senior Communications and Engagement Manager, NHS South, Central and West

"This campaign has attracted some impressive numbers. More than 6,100 have signed up for the Working Minds e-bulletins, and, impressively, 55% of these subscribers are active 'champions.' In addition, the Working Minds e-bulletin performance data is very strong, with high open rates, click-through rates, and overall engagement rates."

Graeme Barnes

Senior Digital Performance Analyst, HSE

Useful links

English Devolution Hub

Our goal is to provide a comprehensive support hub that offers valuable resources, practical guidance, and innovative technology solutions. By fostering a community of collaboration and peer networking, we aim to empower local councils to navigate the complexities of devolution and local government reorganisation with confidence.

Granicus Experience Group (GXG)

GXG helps your organisation achieve measurable outcomes by designing custom solutions for communications, engagement, service delivery, and more. GXG’s unique approach breaks down departmental silos and brings together key stakeholders to align on a singular view of the citizen and map out a digital experience that can achieve better outcomes.

Future Care Forum

Are you passionate about modernising adult social care in the UK through digital transformation? Join us at one of our 5 locations, for a free, insightful half day event, where you can engage with experts, participate in workshops, and leave equipped with actionable plans to drive change in your organisation.