
NatureScot's AI-based decision support platform to Enhance Environmental Decision Making

- Company: Informed Solutions
- Client: NatureScot
- Year: 2020 - 2023
- Region: Scotland
- Product: InformedDECISION™
- Environmental and sustainability services
- Land search and assessment
- Artificial intelligence (AI) and software solutions
Introduction
Challenges
The agency was finding that the number and complexity of applications for land use changes were increasing with staff struggling to keep up with the time required to resolve each one. Each request meant lengthy investigation times because critical data was located in different places in multiple formats—both structured and unstructured—across on-premises legacy systems, making it time-consuming to find the information required to support decision-making.
Solutions
Results
Benefits
● 50% expected reduction in casework review time
● 50% estimated decrease in application review times
● 25% anticipated reduction in pre-application processing times
● 150,000 data items ingested from various sources
● Informed DECISION™ sits on top of distributed legacy data stores, allowing NatureScot to extract decision-grade value and insight without the need to upgrade systems.
“Previously, we spent lots of time searching different systems to make decisions, working with Informed Solutions, we can make better sense of information, so our experts can make a positive difference to the environment and on climate change.”