Scott Logic
Delivering a modern Land Register
Delivering a modern Land Register
Details:
- Company: Scott Logic
- Client: HM Land Registry
- Year: 2022
- Region: UK-wide
Service areas:
- Geographical information systems (GIS) and mapping
- Plan-making, planning application and data management systems
- Organisational digital transformation
Introduction
HM Land Registry is a non-ministerial department that safeguards land and property ownership, ensuring that land and property rights in England and Wales are guaranteed and protected. It aims to become the world’s leading land registry for speed and simplicity, with an open approach to data.
Challenges
As part of its ambitious digital transformation programme, HM Land Registry set the following objectives:
- Digital Transformation: Modernise HM Land Registry's processes to enhance efficiency and user experience.
- Customer Experience Enhancement: Streamline the application process for conveyancers and other users.
- Caseworker Productivity Improvement: Automate routine tasks to allow staff to focus on complex cases.
- Digital Transformation: Modernise HM Land Registry's processes to enhance efficiency and user experience.
- Customer Experience Enhancement: Streamline the application process for conveyancers and other users.
- Caseworker Productivity Improvement: Automate routine tasks to allow staff to focus on complex cases.
Solutions
Scott Logic has been providing the following services as part of delivering the programme of work:
- An Architecture team covering solution, technical and data architecture to map services and service patterns, conduct data modelling, and design all aspects of the target digital solution.
- A full stack Software Engineering team covering cloud, front-end, and back-end skills to implement and document the working software, and establish the associated development lifecycle infrastructure for ongoing agile delivery of production software.
- A Testing team to establish automated tooling and manual processes to assure the quality of the technical solution through functional, accessibility, system integration, non-functional, and user acceptance testing.
- Delivery management and Agile methodology implementation/coaching, ensuring collaborative ways-of-working and successful delivery of the platform.
- An Architecture team covering solution, technical and data architecture to map services and service patterns, conduct data modelling, and design all aspects of the target digital solution.
- A full stack Software Engineering team covering cloud, front-end, and back-end skills to implement and document the working software, and establish the associated development lifecycle infrastructure for ongoing agile delivery of production software.
- A Testing team to establish automated tooling and manual processes to assure the quality of the technical solution through functional, accessibility, system integration, non-functional, and user acceptance testing.
- Delivery management and Agile methodology implementation/coaching, ensuring collaborative ways-of-working and successful delivery of the platform.
Results
- Improved Customer Experience: The new service provides a structured, user-friendly application process, reducing errors and rework.
- Increased Caseworker Productivity: Automation and interface improvements are leading to significant efficiency gains, with some processes achieving 40-60% efficiency improvements.
- Enhanced Data Processing: Automated data validation and processing is reducing manual workload and improving data accuracy.
- Sustainable Transformation: Ongoing support and knowledge transfer is ensuring HM Land Registry can maintain and build upon the improvements independently of Scott Logic.
- Increased Caseworker Productivity: Automation and interface improvements are leading to significant efficiency gains, with some processes achieving 40-60% efficiency improvements.
- Enhanced Data Processing: Automated data validation and processing is reducing manual workload and improving data accuracy.
- Sustainable Transformation: Ongoing support and knowledge transfer is ensuring HM Land Registry can maintain and build upon the improvements independently of Scott Logic.
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