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Introduction

Wang Kanai Sugar Factory in Thailand, one of the largest sugar manufacturing facilities globally, faces significant water management and compliance challenges due to high process water demand and complex wastewater streams. WaterOffsets’ NANRO advanced treatment solution is supported by AquaCITY 2.0 – Enviro Watch, an integrated digital platform designed to monitor, analyse, and optimise industrial water systems. The combined system enables real-time visibility of water quality, treatment performance, and operational efficiency. By integrating sensor data, laboratory results, and environmental inputs into a single dashboard, AquaCITY 2.0 supports informed decision-making, proactive risk management, and sustainable industrial water use.

Challenges

Large-scale sugar production generates wastewater with highly variable loads of organic matter, nutrients, and contaminants. At Wang Kanai, maintaining consistent compliance across parameters such as BOD, COD, heavy metals, nutrients, and microbiological indicators is challenging due to fluctuating production cycles, seasonal rainfall, and energy-intensive treatment processes. Traditional monitoring approaches rely heavily on periodic sampling and delayed laboratory results, limiting the ability to respond quickly to emerging risks. In addition, high energy consumption and maintenance demands increase operational costs. The factory required a solution that could provide continuous oversight, early warning of contamination spikes, improved operational control, and clear performance metrics—without increasing system complexity or requiring constant specialist intervention.

Solutions

The NANRO industrial water treatment system was integrated with AquaCITY 2.0 – Enviro Watch to deliver intelligent, continuous monitoring and optimisation. AquaCITY aggregates real-time data from IoT sensors, laboratory inputs, and external datasets such as rainfall, weather, and groundwater levels. Machine-learning models analyse trends, forecast future values, and detect anomalies across key parameters, including BOD, COD, heavy metals (lead, mercury, iron, arsenic, chromium), pH, phosphorus, nitrates, flow, FOG, E. coli, total coliforms, and Water Quality Index (WQI). The platform provides live dashboards, KPI tracking for water in/out volumes and recycling efficiency, historical trend analysis, maintenance scheduling, and energy monitoring. This enables operators to optimise treatment performance, anticipate issues, and improve overall system reliability.

Results

The integrated NANRO and AquaCITY 2.0 system provides Wang Kanai Sugar Factory with near-real-time visibility of water quality and treatment performance across its operations. Early-warning alerts and predictive insights enable faster intervention, reducing the risk of non-compliance and unplanned downtime. KPI tracking supports improved water recycling efficiency, while energy monitoring highlights opportunities for operational optimisation. Historical trend analysis strengthens reporting, auditing, and regulatory communication, supporting transparency and ESG objectives. By shifting from reactive monitoring to proactive, data-driven management, the factory is better equipped to control environmental risk, reduce operational costs, and support long-term water sustainability at industrial scale. The project demonstrates how advanced treatment technologies, combined with intelligent digital platforms, can transform industrial water management in high-demand manufacturing environments.

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