Transformation Economic Case
Transformation Economic Case
[This section demonstrates that the proposed project represents the best public value. It is a detailed, evidence-based appraisal of the shortlisted options to prove that the chosen path is the optimal one. It is a holistic assessment of the benefits, opportunities, and risks of each potential course of action.]
Options appraisal
[This is the critical section where you provide the evidence-based rationale for selecting the preferred option. Your analysis should be balanced and objective, clearly assessing each option against a consistent set of criteria.]
1. Critical success factors (CSFs)
[List the essential criteria that any potential solution must meet to be considered successful. These CSFs should directly link back to your Project Objectives.
- Strategic: e.g. ‘Must align with the corporate Digital Strategy’; ‘Must support the statutory requirements of the Local Plan process.’
- Benefits related: e.g. ‘Must demonstrably increase engagement with residents under 35’; ‘Must provide geo-spatial analysis of resident feedback.’
- Achievability: e.g. ‘Must be fully operational by [Date]’; ‘Must be affordable within the approved funding envelope.’
- Technical: e.g. ‘Must integrate with the council’s existing [CRM/GIS] systems’; ‘Must meet public sector accessibility standards.’]
2. Short-listed options
[List the final, credible options for appraisal as identified in your Strategic Case. Ensure they represent a genuine choice. For example:
- Option 1: Do Nothing / Business as Usual.
- Option 2: Do Something – Tactical Enhancement.
- Option 3: Do Something – Strategic Investment (The Preferred Option). ]
3. Comparative analysis of options
[This is where you analyse each option in detail. For each option, assess the likely costs, benefits, and risks.
Benefits appraisal:
[Consider the full range of benefits. Many past PropTech projects highlighted that the non-financial benefits were as, if not more, important than the direct cost savings.
- Financial (cashable) benefits: Where can you quantify savings? (e.g. ‘A saving of X hours per site submission from reduced manual data entry.’ What would this be for your project? Consider reduced printing, postage, venue hire, and travel costs.)
- Non-financial benefits (public value): What is the wider value? (e.g. ‘A significant increase in engagement from previously seldom-heard groups.’ How would this benefit your evidence base? Consider the value of: better data leading to more robust policies; increased public trust and transparency; building in-house skills; creating a reusable corporate asset; and improved staff morale and capacity.)
Cost appraisal:
[Estimate the whole-life costs for each option. Past projects consistently show that initial supplier quotes are only part of the total cost.
- What are the one-off costs? (e.g. Procurement support, software implementation/configuration fees, initial content development, hardware.)
- What are the ongoing costs? (e.g. Annual software licences, internal staff time for project management and content updates, paid social media promotion, specialist support.)
- What is the cost of internal resource? (A common lesson learned was that the internal staff time required was significantly higher than anticipated. Be realistic about the time your officers will need to spend on this.)
Risk appraisal:
[Assess the key risks for each option.
- What are the key delivery risks? (e.g. Procurement delays, technical glitches, lack of internal skills.)
- What are the financial risks? (e.g. Unforeseen costs, supplier price increases.)
- What are the outcome risks? (e.g. Low public adoption, failure to reach target demographics, reputational damage.)
Consider presenting your findings in a clear, comparative table. Consider a column that clearly shows the transformative reach of each option. A skeletal example is set out below:
| Option | Key Benefits (Financial and Non-Financial) | Cross-service reach | Estimated Whole-Life Cost | Key Risks | Score vs CSFs |
| Do Nothing | No new investment required. Low implementation risk. | Planning only | Ongoing inefficiency costs | Service quality declines. Failure to meet strategic digital goals. | [Score] |
| Option 2 | Solves an immediate problem. | Planning only | Staff and system costs. | Creates a fragmented digital landscape. Doesn’t build long-term capability. | [Score] |
| Option 3 | Delivers significant efficiencies. Builds a long-term corporate asset. | Planning, Housing, Environmental Health, Corporate GIS | Higher initial investment. | More complex procurement and implementation. Dependency on multiple service areas for buy-in and resource. | [Score] |
4. The preferred option
[Present your findings in a clear, comparative table. This provides a powerful at-a-glance summary for decision-makers.]
Value for Money statement
[Provide a clear, summary statement explaining why the preferred option represents the best value for money. This is your “so what?”. It should concisely summarise the argument on wider service benefits and enabling value, and providing the best return on investment, e.g. through a combination of efficiency savings, improved service outcomes, risk reduction, better strategic outcomes and greater public value.]