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Introduction

Places for People, a leading UK social enterprise, aimed to transform its operations through data-driven insights. Their goal was to improve efficiency, reduce costs, and enhance the services provided to their tenants. Places for People achieved £1.5 million in IT cost savings, improved budgetary control, enabled thousands of extra maintenance jobs, and reduced data FTE effort by 30% with Google Cloud data platform.

Challenges

Places for People faced challenges due to fragmented and inaccessible data sources. This made it difficult to make informed decisions and track performance effectively.

Solutions

The Dot Collective partnered with Places for People to build a bespoke cloud-native data platform. This platform consolidated data from various sources, providing a single source of truth for the organisation.

Key Actions:

Data Ingestion: The Dot Collective integrated data from diverse sources, including property management systems, financial data, and tenant information.

Data Quality: Data cleansing and standardisation ensured data accuracy and reliability.

Data Platform Development: A scalable and flexible cloud-based data platform was built to support advanced analytics.

Reporting and Analytics: Customised reports and dashboards were created to provide actionable insights.

Results

The project resulted in significant benefits for Places for People. In six months, they achieved:

Cost Savings: £1.5 million in net IT savings.

Operational Efficiency: Improved budgetary control over repairs and maintenance.

Increased Capacity: Enabled 1,000s of additional maintenance jobs.

Time Savings: 30% reduction in FTE data processing time.

Data Accessibility: Trusted and accessible real-time data for informed decision-making.

The Dot Collective has been a valuable partner in our data transformation. Their technical expertise and agile approach have accelerated our progress and enabled us to make significant strides.

Rob Gallagher
Chief Data Officer at Places for People

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